Terms & Conditions
GUARENTEE AND RETURNS
A fair guarantee and nothing less…
We want you happy each and every time you buy from us. If you don’t like what we sent you, let us know. We will fix, reprint or credit you for any product that is incorrect because of our error, damaged or not up to quality standards. After you return them to us in their original condition we will review your item and contact you with our findings — that’s our commitment to customer service excellence!
RETURN POLICY
If you have a problem with your order please contact us within 15 days of when you receive them. If we can not take care of your issue by phone or email we will instruct you to return your product by the most cost effective carrier, and in original condition. Please include a copy of the invoice you received with a note indicating that you’ve informed us of your issue and why you’re returning the product. Unfortunately, we cannot accept responsibility for mistakes that you made while placing your order. We will take every precaution to insure that your mistakes can be caught, by sending you a art proof and invoice for every order prior to printing.
Please be advised that reprints that are due to things that are out of our control such as mistakes made while placing your order will incur a replacement charge for the full amount.
We do recommend that you return products to us insured. The United States Postal Service or United Parcel Service (UPS) will insure your package to guard against loss. If something happens in transit and the package doesn’t get delivered, we can’t give you a refund.
Cancellations and changes must be made by close of the same business day you place your order.
The address for returns is:
Harvey Shirt Company
86 Singer Road
Montrose, PA 18801